Koigu Wool Designs - EU GPSR Compliance Statement
At Koigu, we are committed to ensuring that our products meet the highest standards of safety, quality and compliance with the General Product Safety Regulation (GPSR) (EU) 2023/988
Product Safety & Compliance:
All our yarns and knitting kits are crafted using high quality materials
We adhere to EU regulations regarding fibre content labeling, care instructions, and consumer safety
Each product is labeled with fibre composition, care guidelines and batch numbers to ensure traceability and transparency
Consumer Information & Traceability
If any product presents a safety risk, we will take immediate corrective action, including public notifications and recalls if necessary
Customers can contact our support team at hello@koigu.com for any safety concerns, product inquiries, or compliance related questions
EU Consumer Rights & Returns
In accordance with EU law, customers within the EU have the right to return products within 14 days of receipts if they are unused and in their original condition
If a safety issue is identified, affected customers will be promptly notified and appropriate remedies will be provided.
Our risk assessment is reviewed and updated for emerging safety concerns on an annual basis. For more information, or to review our risk assessment please contact hello@koigu.com.
I think everyone in the Northern Hemisphere, after months of snow and cold, is pining after a green spring right about now. This month’s collector colour is inspired by the garden movement, environmentalism and hope for a greener, cleaner future.